Privacy Policy.
Your trust matters to us as much as the music does. Here's what we collect, why we collect it, and how we take care of it, in plain words.
01Who we are
Original Intent Label, LLC ("O.I.L.," "we," "us," or "our") is an independent music label. We make soulful, purpose-driven music, visual albums, lofi sessions, and custom sound for events, brands, and creators. This policy explains what information we collect when you visit our website, join our lists, buy from us, or reach out to work with us, and how we use and protect it.
By using our website or sharing your information with us, you agree to the practices described here.
02Information we collect
What you give us
When you fill out one of our forms (our Christmas O.I.L. waitlist, our subscriber list, or our inquiry form), we collect what you choose to share, which may include:
- Your first and last name
- Your email address and mobile phone number
- Your organization or brand name
- Details about your project or event, such as what you're looking for, your event date, your expected audience size, and your vision
- Your text message and email consent choices
Purchases
When you buy a digital product from us, like an episode or bundle of our visual album, your payment is processed by our payment provider, Stripe. We receive your name, email, and purchase details. We never see or store your full card number.
What we collect automatically
Like most websites, our site and its tools may collect basic technical information, such as your browser type, device, pages visited, and the date and time of your visit. This is done through cookies and similar technologies used by our website platform. You can block or delete cookies in your browser settings. Some parts of the site may not work as smoothly if you do.
03How we use your information
We use your information to:
- Send you the updates you signed up for, like new releases, early access, playlists, and listening party invites
- Respond to your questions and inquiries about custom tracks, event soundtracks, licensing, and collaborations
- Deliver the products you buy and send receipts and account messages
- Run our virtual listening parties and events
- Improve our website, music, and the experience we create for you
- Meet our legal obligations and protect against fraud or misuse
We do not sell your personal information.
04Text messages (SMS)
If you check the box to receive text messages from us, you agree to receive messages from Original Intent Label, LLC at the number you provided. We may send two kinds of messages, depending on the box you check:
- Non-marketing messages about your account or orders, such as order updates, reminders, and support
- Marketing messages about new music, special offers, Christmas O.I.L., and other O.I.L. news
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP at any time to opt out. Reply HELP for help, or email us at [email protected].
- Consent to receive text messages is not a condition of any purchase.
- Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared only with subcontractors that help us deliver messages, such as our messaging platform and phone carriers.
05Email
You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link at the bottom of any email. Even after you unsubscribe, we may still send you messages about a purchase you made or an inquiry you started.
06How we share information
We only share your information with trusted service providers who help us run O.I.L., and only as needed to do that work. These include:
- Our website and customer management platform, which hosts our site and forms and sends our emails and texts
- Stripe, which processes payments
- Zoom, which hosts our virtual listening parties
- YouTube and other streaming platforms, where our videos and music live
We may also share information if the law requires it, to protect our rights or the safety of others, or as part of a sale or transfer of our business.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared only with subcontractors that help us deliver messages, such as our messaging platform and phone carriers.
07Videos and outside links
Our site shows videos from YouTube and links to platforms like YouTube, Spotify, and Instagram. When you play a video or click through, that platform may collect information under its own privacy policy. We don't control those sites, so we encourage you to read their policies too.
08How we protect and keep your information
We use reasonable safeguards to protect your information, and we work with providers who do the same. No system is perfectly secure, so we can't promise absolute security. We keep your information for as long as you're on our lists, as long as we need it to serve you, or as long as the law requires, and then we delete or anonymize it.
09Your choices and rights
You can ask us to:
- Tell you what personal information we have about you
- Correct information that's wrong
- Delete your information
- Stop sending you marketing messages
Just email [email protected]. We may need to confirm who you are before we act on your request, and we'll respond within a reasonable time and as required by law. Depending on where you live, including Texas, you may have additional rights under your state's privacy laws, and we'll honor them.
10Children's privacy
Our website and lists are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us their information, contact us and we'll delete it.
11Changes to this policy
We may update this policy from time to time. When we do, we'll change the effective date at the top of this page. Big changes may also be shared by email. Continuing to use our site after an update means you accept the new policy.
12Contact us
Questions about your privacy or this policy? Reach out. We're real people and we'll get back to you.